Support
How can we help?
Setup steps, answers to common questions, and how to reach a human.
Getting started
- Install Wyshlist from the Shopify App Store. A 14-day free trial starts automatically.
- Open Setup in the admin. It deep-links you straight into the theme editor for each placement so you don't have to hunt for the right screen.
- Turn on the four placements: the product page button, the storewide app embed (which powers collection cards), the wishlist page, and the customer account extension.
- Check your dashboard. As shoppers save products, the admin home ranks them by demand.
FAQ
Do customers need an account?
Yes. A wishlist is stored on the shopper's Shopify customer record, so saving an item requires the shopper to be signed in. A signed-out shopper who taps the wishlist heart is redirected to log in first. There's no guest wishlist and nothing is stored locally in the browser — this is a direct consequence of storing wishlists on the real customer record instead of in a separate database.
Does Wyshlist work with my theme?
Yes. The product page button, storewide app embed, wishlist page, and customer account placements are all theme app blocks or extensions — no code required on most themes. If your theme's product-card snippet doesn't support app blocks, open Setup in the admin for a ready-to-paste Liquid snippet you drop into your card template once.
What can I build with Klaviyo?
Connecting Klaviyo (in Settings) syncs a "Wishlist customers" list, "Added to Wishlist" and "Removed from Wishlist" events, and profile properties into your Klaviyo account, so you can build flows on top of them there. Launching a Wyshlist campaign that emails customers also requires a connected Klaviyo account — Klaviyo owns consent, suppression, and unsubscribe for that send. Klaviyo is entirely optional.
What can I build with Shopify Flow?
Wyshlist exposes two Flow triggers: a product added to a wishlist, and a product removed. A common pattern is "wait 3 days after a product is added, then send a reminder email through Shopify Messaging" — or the same trigger with a discount code attached. Add a consent condition (customer email marketing consent is Subscribed) in your workflow before sending, since a Flow workflow runs independently of Wyshlist's own consent check.
How does billing and cancellation work?
Wyshlist is $9.99 USD/month with a 14-day free trial, billed through Shopify's Billing API — it appears on your normal Shopify invoice. Cancel any time from the Billing page in the app; there are no refunds for partial periods.
What happens to my data if I uninstall?
Your session is removed immediately. Your shop's wishlist, campaign, and configuration data is deleted from our database on Shopify's shop-deletion webhook. See the privacy policy for the full breakdown.
Reach a human
Email support@wyshlist.app for setup help, billing questions, bug reports, or a custom wishlist solution. If you're already signed in to your store's admin, the in-app contact form under Support pre-fills your shop details and routes to the same inbox.